All of us at GLO Science are committed to making your smile bigger, brighter and whiter. We are committed to the quality of our product and want to ensure that your product is working perfectly. The following are the terms of our One Year Limited Warranty to ensure your GLO Brilliant™ Personal Teeth Whitening Device makes you smile. Period.
If you have any problem using your GLO Brilliant™ Personal Teeth Whitening Device, please call us at 855-GLO-5976 (855-456-5976) and a GLO™ expert will happily assist you.
Dr. Jonathan Levine, DMD and Stacey Levine
GLO Science Founders
GLO Science LLC commits to the original retail purchaser that we will replace your GLO Brilliant™ Personal Teeth Whitening Device and/or components within one year from the date of purchase, for any manufacturing defect in the GLO Brilliant™ Personal Teeth Whitening Device or components. (Components include: the GLO™ Mouthpiece and Case, GLO™ Control, GLO™ Dock, Lanyard and USB/Power Adapter, GLO Brilliant™ Whitening Gels and GLO™ Lip Care ).
If the product you have shipped back is a model no longer being made and is unavailable at that time, we will happily replace the product with the most recent model.
To process a return, please call 855-GLO-5976 (855-456-5976). We will provide you with a valid Return Authorization Number, which must be accompanied with your return. To ship back your Device, for your convenience, we will provide you with a UPS prepaid postage label mailed directly to you for the return of your product. If you choose to return your Device or components and not use the UPS label we provide, we will not be responsible for the product being lost or damaged.
Our GLO™ Limited Warranty does not cover any of the following:
This warranty is GLO Science's only warranty and is in lieu of all other warranties, express or implied. GLO Science makes no implied warranties of any kind, including any implied warranties or merchantability or fitness for a particular purpose.
All of us at GLO Science are committed to making your GLO™ experience as positive as it can be. Simply contact us anytime at 855-GLO-5976 (8554565976) and we will be happy to assist you.